Website: www.ancla.co.uk

Last updated: 03 December 2025

We are committed to ensuring that our Website is accessible to as many people as

possible, including individuals with disabilities.

We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 AA

standard wherever reasonably possible.

1. Our Commitment

We want everyone to be able to navigate the Website easily, read text clearly with

appropriate contrast, access content via keyboard, use assistive technology such as

screen readers, access tenancy documents without barriers and submit forms with

clear labels and instructions.

2. Measures We Take

We aim to ensure consistent structure and navigation, alternative text for images,

headings and labels are descriptive, forms are accessible, colour contrast meets

recommended standards and responsive design works on various devices and

screen sizes.

3. Supported Browsers

Our Website is designed to work with the latest versions of Chrome, Microsoft Edge

and Safari.

Older browsers may result in reduced functionality.

4. Limitations & Known Issues

While we strive for full accessibility, some elements may not yet fully comply with

WCAG guidelines, such as older PDF documents uploaded by us or other letting

agents/ contractors, third-party embedded tools or dynamic content generated by

external providers.

We are working to improve these areas as part of our ongoing development.

5. Reporting Accessibility Issues

If you experience difficulty using the Website or encounter any accessibility barriers,

please contact us so we can assist you:

Email: southampton@ancla.co.uk

Phone:

Address: 62B London Road, Southampton, SO15 2AH

We aim to respond within 5 working days.

6. Requesting Information in Alternative Formats

You can request important documents (tenancy agreements, deposit certificates,

EPCs, EICRs, etc.) in large print, accessible PDFs, audio description (where

feasible) or simplified email format

To request an alternative format, please contact us using the details above.

7. Compliance Status

This Website is partially compliant with WCAG 2.1 AA, due to some third-party

content that is outside our control. We are continuously working to improve

accessibility.

8. Review of This Statement

This Accessibility Statement will be reviewed annually or sooner if the Website

undergoes significant updates.