Tenant Support

Finding a home with Ancla Realty is a straightforward process. Start by browsing available properties and booking a viewing, then submit an application for your chosen home. Once referencing checks are complete, you’ll secure the property with a holding deposit, sign your tenancy agreement and pay your deposit and first month’s rent before moving in.

At Ancla Realty, all tenant deposits are protected in a government-approved tenancy deposit scheme, ensuring your money is secure, handled fairly, and returned in line with regulations at the end of your tenancy. This provides peace of mind, with clear guidelines on how deposits are held, managed and resolved in the event of any disputes.

At Ancla Realty, we’re committed to keeping your home safe, comfortable, and well maintained. If you experience an issue, simply report it to our team with as much detail as possible, and we’ll arrange for one of our trusted contractors to resolve it promptly. We prioritise clear communication throughout, so you’re always informed on progress and next steps.